Who we are

The Art of Service is a Management Consultancy Company started in 2000, servicing clients across the globe with our research, advisory and consulting products and services.

Our Self Assessment Toolkits help you identify your blind spots and will enable your team by giving them a roadmap to ensure you stay ahead of the game.

The Self Assessment Toolkits support and increase the success of improvement initiatives from a process and project management perspective.

Corporate Values - The Art of Service

At the heart and soul of our business is the fact that we serve our clients and our community. Client satisfaction is what guides us in every decision we make as a business. That’s why we work with the following guiding principles:

Be Honest

Do the right thing, even when nobody is watching.

Keep Learning

Keep finding ways to do things better. We strive for ongoing product innovation and improvement, but also ways to improve the customer experience and internal processes. We challenge the status quo in favour of improved simplicity and to wow our customers.

No Excuses

You will encounter challenges along the way and together we will try to come up with workarounds and solutions.

Do What You Say

Communicate what you do, internally and to clients. We all run into roadblocks and challenges from time to time, but we try our best to manage expectations and communicate this to the team and to our clients.

Quality Mindset

Don’t stop until you’re done - our clients depend on our products and services so keep working until you are 100% satisfied with the quality of the product and services you’re offering our clients.

Our Mission

Empowering Professionals to Unleash their Potential.

We aim to achieve this through product based consultancy with our Self Assessment Toolkits, supported by online learning solutions and executive support.

Meet Our Leadership Team

Working with a dedicated global network of professionals and specialist consultants.

Ivanka Menken

Ivanka Menken

Founder & CEO

Passionate about lifelong learning and contributing to the growth of professionals.

Gerard Blokdijk

Gerard Blokdijk

Founder & President

Driven to make hard things simple.

Peter Savage

Peter Savage

General Manager

Desire for all to succeed and grow.

Frank Blokdijk

Frank Blokdijk

Marketing Manager

Digital media and content creator, specializing in Photography and Videography.

Our latest support staff additions

Erika Nicole De Jesus

Erika Nicole De Jesus

Communications Designer

Visual Designer with passion in Digital Marketing and Brand Management.

Elizabeth Beverstock

Elizabeth Beverstock

Quality Assurance Editor
Jasmine Ortega

Jasmine Ortega

Visual Content Designer

The Art of Service is a trusted and objective Self Assessment resource for more than 100,000 clients in 100+ countries.