IT service continuity management certification
8 courses in the catalogue teach this, and the module each one covers it in is named below. Every course carries twelve modules and 144 chapters, plus the implementation playbook and the downloadable toolkit.
Courses that teach this
Direct Oversight of ISO 20000 Certification Cycles
Covers: ... Capacity planning input Service continuity design Vendor oversight integration User management policy Audit trail ...
See the full module listOPS7956 Mastering ISO 20000 for FP&A Senior Financial Analysts
Covers: ... under ISO 20000 certification timelines Resource allocation for service continuity Service asset lifecycle and ...
See the full module listOPS2207 Mastering ISO 20000 for Principal Project Leaders in Agile Delivery
Covers: ... business continuity enabler Linking certification timelines to contract renewal windows Using service KPIs to ...
See the full module listOPS5842 Mastering ISO 20000 for Global Corporate Communications Directors
Covers: ... service delivery Geopolitical risk Third-party dependency Supply chain continuity Reputation recovery Certification Readiness ...
See the full module listOPS8788 Mastering ISO 20000 for Communications Specialists in Global Service Organizations
Covers: ... continuity Sustaining Service Management Post-Certification Maintain momentum after certification with surveillance readiness, continual ...
See the full module listOPS5951 Mastering ISO 20000 for Regional Sales Leaders in Global Services
Covers: ... in rollout narratives Service continuity expectations in emerging markets Supplier management transparency as a ...
See the full module listOPS1491 Mastering ISO 20000 for Service Delivery Leaders in Global Firms
Covers: ... management terms that reduce client risk Continual improvement tied to client satisfaction How certification ...
See the full module listOPS6688 Mastering ISO 20000 for Project Managers in High-Efficiency Delivery Environments
Covers: ... What ISO 20000 certification means for client procurement decisions How service management standards create ...
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