Ontario Accessibility for Ontarians with Disabilities Act (AODA) - IASR Web Standard

Apply education and training resources requirements per AODA + IASR Part IV (Education Standards) Sections 15-18. Obligated education and training organisations must (a) make educational and training resources or materials accessible to persons with disabilities upon request + (b) provide student records and information on program requirements + availability and descriptions in accessible formats. Producers of educational textbooks must (a) make their textbooks accessible to persons with disabilities upon request including formats compatible with accessibility technology + (b) cooperate with educational institutions in providing accessible textbook supplements + (c) maintain timely fulfillment of accessibility format requests + (d) document accessibility compliance with the textbook supply chain.

• AODA compliance evidence for AODACAN-7

• compliance nominal not operational

Apply employment accessibility per AODA + IASR Part III (Employment Standards) Sections 22-32. Recruitment must (a) notify employees and the public of the availability of accommodation for applicants with disabilities + (b) notify applicants selected to participate in selection process about availability of accommodation + (c) notify successful applicant of accommodation policies. Workplace emergency response information must be provided per individual need including any required individualized workplace emergency response information. Documented individual accommodation plans must be developed for employees with disabilities per IASR Section 28 including (a) employee participation + (b) assessment information from qualified professional where required + (c) accommodation measures + (d) review and update process. Return to work process must be documented including supports for employees

• AODA compliance evidence for AODACAN-6

• compliance nominal not operational

Operate feedback process + emergency procedures + compliance reporting per AODA + IASR Sections 11 + 13 + 14 + 17. Feedback process must (a) receive and respond to feedback in accessible formats and with appropriate communication supports + (b) be publicly available + (c) document feedback handling + outcomes + improvements. Emergency procedure and public safety information must be provided in accessible formats including evacuation procedures + alarms + public safety information + with consideration for persons with disabilities. Compliance reporting must (a) file required compliance reports with the Ministry on time per IASR + (b) maintain internal compliance evidence + (c) cooperate with enforcement inspections + investigations. Accessibility statement on website must be maintained + linked + current per AODA + WCAG conformance practice + with feedback channel + format request mechani

• AODA compliance evidence for AODACAN-8

• compliance nominal not operational

Provide accessible formats + communication supports + self-service kiosk accessibility per AODA + IASR Sections 12 + 13. Accessible formats must be provided on request including (a) consultation with person making request about the format + (b) provision in a timely manner + (c) at a cost no more than the regular cost charged. Communication supports include sign language interpretation + plain language + alternative formats. Self-service kiosks per Section 6 must consider accessibility features in design and procurement including reach + tactile keys + audio output + screen reader compatibility + adjustable height where feasible. Public-facing signage + transit + retail kiosks + government service kiosks are common scope.

• AODA compliance evidence for AODACAN-5

• compliance nominal not operational

Establish accessibility policy and multi-year accessibility plan per AODA + Integrated Accessibility Standards Regulation (IASR Ontario Regulation 191/11). Policy must (a) be developed + implemented + maintained covering organisational commitment + how the organisation achieves accessibility through meeting AODA requirements + (b) be in writing + made publicly available + provided in accessible formats on request per IASR Section 3. Multi-year accessibility plan must (a) outline strategy to prevent and remove barriers + meet AODA obligations + (b) be posted on the website where applicable + (c) be reviewed and updated at least every 5 years + (d) be developed in consultation with persons with disabilities and accessibility committee where applicable.

• AODA compliance evidence for AODACAN-1

• compliance nominal not operational

Apply accessible procurement per AODA + IASR Section 5. Designated public sector organisations must incorporate accessibility design + criteria + features when procuring or acquiring goods + services + or facilities except where it is not practicable to do so. Private sector organisations meeting the obligated organisation criteria (typically 50+ employees) have analogous expectations through related Standards. Procurement must (a) include accessibility requirements in RFPs + contracts + (b) verify accessibility through testing + assessment + (c) document rationale where accessibility is not practicable + (d) integrate with broader procurement governance + supplier diversity + inclusive design.

• AODA compliance evidence for AODACAN-2

• compliance nominal not operational

Provide accessibility training per AODA + IASR Section 7 + Customer Service Standard. Training must cover (a) requirements of accessibility standards under AODA + (b) Human Rights Code as it pertains to persons with disabilities + (c) for employees who develop policies + interact with the public + provide goods + services or facilities on behalf of the organisation + (d) appropriate to duties and operational role of person trained + (e) maintained records of training including dates + participants + (f) provided to new employees as soon as practicable and to existing employees within statutory timeframes.

• AODA compliance evidence for AODACAN-3

• compliance nominal not operational

Comply with accessible website and web content requirements per AODA + IASR Section 14 (Web Standards). Designated public sector organisations and large organisations (50+ employees) must make new internet websites and web content on those sites conform with World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA except where (a) live captions are not required, (b) pre-recorded audio descriptions are not required (these specific exclusions remain). All new and significantly refreshed websites and content published after the compliance date are in scope. Verify conformance through automated testing + manual testing + user testing with persons with disabilities + maintain accessibility statement disclosing conformance level + known issues + feedback channel.

• AODA compliance evidence for AODACAN-4

• compliance nominal not operational