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Evidence request lists

PIC/S Guide to Good Manufacturing Practice for Medicinal Products

Evidence request list. 9 controls, 9 carrying auditor artefact guidance. Generated from the compliance knowledge graph on 12 September 2026. Published by The Art of Service.

Complaints and Recall

PICSGMP-8
Chapter 8: Complaints, Quality Defects, Product Recall

Per PIC/S GMP Chapter 8: complaints + recall. Requirements include (a) operate Complaints handling including receiving + recording + investigation + response + trending + (b) operate Quality Defect investigation including root cause analysis + impact assessment + CAPA (Corrective and Preventive Actions) + (c) implement Product Recall capability including notification of regulators + customers + retrieval + reconciliation + (d) maintain mock recall exercises + (e) integrate with broader pharmacovigilance + post-marketing surveillance + (f) maintain documentation supporting regulator inspection + (g) cooperate with PIC/S inspectorate + local regulators.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 8 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Documentation

PICSGMP-4
Chapter 4: Documentation - System, Record-Keeping, Data Integrity

Per PIC/S GMP Chapter 4: documentation. Requirements include (a) implement Documentation System including controlled procedures + work instructions + specifications + records + reports + (b) implement Record Keeping including batch records + raw materials + in-process tests + finished product testing + cleaning + maintenance + training + complaints + investigations + (c) ensure data integrity including ALCOA+ principles - Attributable + Legible + Contemporaneous + Original + Accurate + Complete + Consistent + Enduring + Available + (d) implement document control including version + approval + distribution + retention + retirement + (e) implement electronic record + signature controls per 21 CFR Part 11 + Annex 11 where applicable + (f) maintain retention aligned to regulatory + investigative requirements.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 4 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Outsourced Activities

PICSGMP-7
Chapter 7: Outsourced Activities and Supplier Management

Per PIC/S GMP Chapter 7: outsourced activities. Requirements include (a) implement Outsourced Activities controls including written agreement + Quality Agreement + (b) qualify contract acceptors including initial + ongoing assessment + audits + (c) maintain communication + change control between contract giver + acceptor + (d) maintain Material Management and Supplier Qualification for all categories of suppliers + (e) implement ongoing oversight including periodic audit + performance review + (f) maintain documentation of outsourcing arrangements + Quality Agreements + (g) ensure contract acceptor compliance with GMP.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 7 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Personnel

PICSGMP-2
Chapter 2: Personnel - Qualified Personnel, Key Responsibilities, Training

Per PIC/S GMP Chapter 2: personnel + training. Requirements include (a) ensure adequate Qualified Personnel with appropriate qualifications + experience + (b) define Key Personnel Responsibilities including Head of Production + Head of Quality Control + Qualified Person (QP) per applicable jurisdiction + (c) implement initial + continuing Training including GMP + role-specific + hygiene + (d) maintain training records + competency assessment + (e) implement health monitoring + hygiene practices + clean clothing + (f) implement conflict of interest + personal hygiene policies + (g) maintain organisational chart + reporting lines.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 2 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Pharmaceutical Quality System

PICSGMP-1
Chapter 1: Pharmaceutical Quality System (PQS) and Quality Risk Management

Per PIC/S Guide to GMP Chapter 1: implement Pharmaceutical Quality System (PQS) including Quality Risk Management. Requirements include (a) implement Pharmaceutical Quality System (PQS) integrating GMP including senior management responsibility + (b) operate Quality Management System covering all activities affecting product quality + (c) implement Quality Risk Management (QRM) including formal process for assessment + control + communication + review of risks throughout product lifecycle aligned to ICH Q9 + (d) operate Product Quality Review (PQR) at least annually including raw materials + in-process controls + finished product + complaints + deviations + change control + (e) ensure adequate organisational structure + resources + responsibilities + (f) maintain documented PQS + ongoing improvement.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 1 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Premises and Equipment

PICSGMP-3
Chapter 3: Premises and Equipment - Design, Qualification, Calibration

Per PIC/S GMP Chapter 3: premises + equipment. Requirements include (a) implement Premises Design appropriate to operations + cleanable + minimising contamination + cross-contamination + mix-up + (b) implement Equipment Qualification including Design + Installation + Operation + Performance Qualification (DQ/IQ/OQ/PQ) per facility + (c) implement equipment calibration + maintenance + cleaning programmes + (d) maintain environmental monitoring + classification of areas + (e) implement Process Validation including initial + continued + revalidation + (f) maintain documentation of premises + equipment + qualification + maintenance.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 3 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Production

PICSGMP-5
Chapter 5: Production Operations and Material Management

Per PIC/S GMP Chapter 5: production + material management. Requirements include (a) implement Production Operations including process control + line clearance + status labelling + reconciliation + (b) implement Material Management and Supplier Qualification including incoming material control + supplier qualification + acceptance testing + (c) implement Storage, Handling, and Distribution (warehousing) including segregation + temperature + light + humidity control + FIFO/FEFO + (d) prevent cross-contamination + mix-up + (e) maintain batch records + reconciliation + (f) implement Production Controls including in-process controls + monitoring.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 5 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Quality Control

PICSGMP-6
Chapter 6: Quality Control, Testing, Batch Release

Per PIC/S GMP Chapter 6: quality control. Requirements include (a) implement Quality Control independent from production with separate authority + (b) implement Quality Control Testing including raw materials + intermediates + finished products + stability + environmental monitoring + (c) implement Quality Control and Sampling including sampling plans + reduced testing where justified + (d) implement Batch Release by Qualified Person (QP) per applicable jurisdiction + (e) implement reference standards + reserve samples + retention + (f) implement OOS (Out of Specification) + OOT (Out of Trend) investigation + (g) maintain documentation of QC activities + decisions.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 6 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial

Self Inspection

PICSGMP-9
Chapter 9: Self Inspection and Continuous Improvement

Per PIC/S GMP Chapter 9: self inspection. Requirements include (a) operate Self Inspection Programme including periodic internal audit of GMP compliance + (b) define scope + frequency + qualifications of inspectors + (c) document findings + classification (critical + major + minor) + responses + corrective actions + (d) maintain follow-up + verification of effectiveness + (e) implement continuous improvement including management review + trending + (f) integrate with broader quality management system + (g) maintain readiness for regulatory inspection + audit.

Artefacts an auditor will ask for
  • PIC/S GMP Chapter 9 evidence
Where this commonly fails
  • data integrity + supplier qualification + recall mock exercises partial
Assembled from the framework's own control set. Every line traces to a control in the graph, so this pack is regenerated rather than written, and stays current as the graph does.

Assembled from the framework’s own control set, so this list is regenerated rather than written and stays current as the graph does.