ISO 22361:2022

ISO 22361:2022 is the ISO guidance on crisis management: the nature, characteristics and origins of crises; the seven principles of governance, strategy, risk management, decision-making, communication, ethics and learning; a capability built on a framework of leadership, structure, culture and competence and a process of anticipation, assessment, prevention and mitigation, preparedness, response, recovery and continual improvement; crisis leadership and the crisis leader's responsibilities; strategic decision-making under uncertainty; crisis communication from the pre-crisis plan to social media; and training, exercising, validation and learning. It comprises 49 controls organised across 6 domains, and applies in International.