ISO 9000:2015
What is ISO 9000:2015?
ISO 9000 fundamentals of quality management: the concepts of quality, the QMS, context, interested parties and support; the seven quality management principles (customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, relationship management) with the actions that apply them; and guidance on modelling, developing and integrating a quality management system. The vocabulary is the standard's second half and is not reproduced. It comprises 15 controls organised across 3 domains, and applies in International.
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