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Change Management

What is Change Management?

The processes, tools, and techniques for managing the people side of change to achieve required business outcomes, or the IT process for controlling modifications to hardware, software, and documentation to protect the environment from unintended consequences.

Governance

Each of these is named in at least one of the same controls as change management. The number is how many controls name both.

What the standards actually require on change management

Requirements naming change management across 6 standards, quoted from the control text.

Record a configuration baseline for every authorised change, so the approved state of each asset is known.

CCM-CCC-06 · Change Management Baseline
HKMA TM-G-14 controls

HKMA TM-G-1 IT Strategy + Policies + Risk + Development + Change. (1) IT STRATEGY AND PLANNING (TM-G-1.3.1) - documented + Board-approved IT strategy aligned with business strategy + risk appetite + technology innovation + customer experience + investment plan...

HKMA-TMG1-Strategy-Policies-RiskAssessment-Dev-Change · TM-G-1 IT Strategy + Policies + Risk Assessment + Project Management + System Development + Change Management

Section 3 establishes continual improvement of process performance and product quality. Section 3.1 Process Performance and Product Quality Monitoring: monitor and trend process performance (process capability Cp + Cpk + process performance Pp + Ppk) + product...

ICH-Q10-Section3-ContinualImprovement-ProcessPerformance-CAPA-ChangeMgmt-MgmtReview · ICH Q10 Section 3 - Continual Improvement + Process Performance and Product Quality Monitoring + CAPA + Change Management + Management Review
ISO 27002:20222 controls

Requires supplier information security practice and service delivery to be monitored, reviewed and evaluated on a regular basis, and requires change within them to be managed.

iso-27002-2022::5.22 · Monitoring, review and change management of supplier services
ITIL 42 controls

Change management processes. Control from ITIL 4 framework, domain: ITIL 4: Service Transition.

ITIL4-06 · Change management processes

Emergency changes follow an expedited but documented approval process and receive retroactive review

CO-ChangeMgmt-4 · Emergency Change Management

Questions people ask about change management

What is Change Management?
The processes, tools, and techniques for managing the people side of change to achieve required business outcomes, or the IT process for controlling modifications to hardware, software, and documentation to protect the environment from unintended consequences.
Why is Change Management important for compliance?
Change Management is a key concept in Governance. Understanding change management helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 686 frameworks with 311K cross-framework control mappings.
Which compliance frameworks address Change Management?
Change Management appears in the requirement text of Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1, HKMA TM-G-1, ICH Q10 - Pharmaceutical Quality System, ISO 27002:2022, ITIL 4. Across these standards we have identified 19 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Change Management?
Explore our compliance framework pages to see how change management applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 686 frameworks.

See how Change Management applies across compliance frameworks

Our platform maps 686 frameworks with 311K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.