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Change Management

What is Change Management?

The processes, tools, and techniques for managing the people side of change to achieve required business outcomes, or the IT process for controlling modifications to hardware, software, and documentation to protect the environment from unintended consequences.

Governance

Each of these is named in at least one of the same controls as change management. The number is how many controls name both.

What the standards actually require on change management

Requirements naming change management across 6 standards, quoted from the control text.

Management implements a process to transition system changes from strategic change management into day-to-day operations as part of the development life cycle, transferring responsibilities and the knowledge gained in a useful format to the personnel who opera...

ffiec-it-examination-handbook::AIO-III.D.2 · III.D.2 Transitioning From Strategic Change Management (Architecture, Infrastructure, and Operations) →

A change management procedure is put in place to control the risk that comes from changing assets the organisation owns, controls or uses.

cloud-security-alliance-cloud-controls-matrix-ccm-v4-1::CCC-03 · Change Management Technology →
ISO 27002:20226 controls

Every change to information systems and processing facilities is to pass through the change management procedures. Purpose: keep information secure while changes are carried out.

iso-27002-2022::8.32 · Change management →

A change management policy is established and documented that defines the service components and other items under change management control, the categories of change (emergency changes included) and how each is managed, and the criteria for deciding which cha...

iso-iec-20000-1-2018::8.5.1.1 · 8.5.1.1 Change management policy →

Record a configuration baseline for every authorised change, so the approved state of each asset is known.

CCM-CCC-06 · Change Management Baseline →

Questions people ask about change management

What is Change Management?
The processes, tools, and techniques for managing the people side of change to achieve required business outcomes, or the IT process for controlling modifications to hardware, software, and documentation to protect the environment from unintended consequences.
Why is Change Management important for compliance?
Change Management is a key concept in Governance. Understanding change management helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
Which compliance frameworks address Change Management?
Change Management appears in the requirement text of FFIEC IT Examination Handbook, New Zealand Information Security Manual (NZISM), Cloud Security Alliance Cloud Controls Matrix (CCM) v4.1, ISO 27002:2022, ISO/IEC 20000-1:2018. Across these standards we have identified 43 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Change Management?
Explore our compliance framework pages to see how change management applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.

See how Change Management applies across compliance frameworks

Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.