Skip to content

Communication Plan

What is Communication Plan?

A documented strategy for communicating with internal and external stakeholders during security incidents, including templates and escalation procedures.

Information Security

Each of these is named in at least one of the same controls as communication plan. The number is how many controls name both.

What the standards actually require on communication plan

Requirements naming communication plan across 6 standards, quoted from the control text.

Maintain a well-defined communication plan for managing stakeholders and public relations during and after an incident.

ASIC-CR-RR-5 · Stakeholder communication plan
DORA2 controls

Financial entities shall have crisis communication plans enabling responsible disclosure of major ICT-related incidents or vulnerabilities to clients, counterparts and the public as appropriate, and designate communication policies for internal staff and exter...

DORA-Art.14 · Communication

Establish and maintain an incident response process that addresses roles and responsibilities, compliance requirements, and a communication plan. Review annually, or when significant enterprise changes occur that could impact this Safeguard.

CIS-17.4 · Establish and Maintain an Incident Response Process

Incident response planning including roles, responsibilities, communication plans, and escalation procedures

CAT-D5-1 · Incident planning and strategy

HKMA C-RAF Domain 5 RESPONSE AND RECOVERY + Domain 6 SITUATIONAL AWARENESS. DOMAIN 5 RESPONSE AND RECOVERY (3 sub-areas): (1) INCIDENT RESPONSE PLANNING - documented IR plan + playbooks + runbooks + RACI + escalation criteria + decision trees + communication p...

HKMA-CRAF-Domain5-6-Response-Recovery-SitAwareness · HKMA C-RAF Domain 5 (Response and Recovery) + Domain 6 (Situational Awareness) - Incident Response, Recovery, Threat Landscape, Information Sharing

Plan internal and external communication including incident and stakeholder communication with templates.

ISO22313-7.4 · Guidance on communication

Questions people ask about communication plan

What is Communication Plan?
A documented strategy for communicating with internal and external stakeholders during security incidents, including templates and escalation procedures.
Why is Communication Plan important for compliance?
Communication Plan is a key concept in Information Security. Understanding communication plan helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 686 frameworks with 311K cross-framework control mappings.
Which compliance frameworks address Communication Plan?
Communication Plan appears in the requirement text of ASIC Cyber Resilience Good Practices, DORA, CIS Controls v8, FFIEC Cybersecurity Assessment Tool (CAT), HKMA Cyber Resilience Assessment Framework (C-RAF). Across these standards we have identified 7 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Communication Plan?
Explore our compliance framework pages to see how communication plan applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 686 frameworks.

See how Communication Plan applies across compliance frameworks

Our platform maps 686 frameworks with 311K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.