Crisis Management
What is Crisis Management?
The process by which an organization responds to and manages the impact of a major unpredictable event that threatens to harm the organization.
Terms that appear alongside crisis management
Each of these is named in at least one of the same controls as crisis management. The number is how many controls name both.
- business continuity 17 shared controls
- cybersecurity 16 shared controls
- resilience 12 shared controls
- disaster recovery 9 shared controls
- remediation 9 shared controls
- nist 8 shared controls
- ransomware 8 shared controls
- incident response 8 shared controls
Frameworks that govern crisis management
What the standards actually require on crisis management
Requirements naming crisis management across 6 standards, quoted from the control text.
A crisis can make special demands on those with crisis roles and responsibilities and can harm their well-being to an unacceptable degree; crises may be drawn out, and responders may be handling more than one at a time.
iso-22361-2022::6.2.1 · Crisis management responders →Crisis management planning is required to deal with any event or chain of events that severely affects, or could severely affect, the entity's operations, its brand, image or reputation, its market share, its capacity to operate, or its relationships with key...
nfpa-1600-standard-on-continuity-emergency-and-crisis-management::5.1.5 · 5.1.5 Crisis management planning addressing events that severely impact operations, brand, reputation, market share, ability to do business or stakeholder relationships →Crisis management staff help make sure the program can handle and recover from emergencies caused by violence or threats, by building a crisis management process that considers possible violent incidents and is fully joined to the organization's wider crisis m...
ansi-asis-wvpi-aa-2020-workplace-violence-and-active-assailant::5.2.7 · 5.2.7 Crisis management personnel →Article 47 establishes the CRISIS MANAGEMENT framework for cross-border electricity cyber-incidents that escalate beyond entity-level + Member-State-level response capacity.
NCCS-Art.47_48 · Crisis management and Cyber Solidarity Act coordination (NCCS Articles 47-48) →The bank documents a Cyber Crisis Management Plan forming part of the Board-approved cybersecurity framework.
rbi-cybersecurity-framework-for-banks::192 · Para 192: documented Cyber Crisis Management Plan within the Board framework →The operator and Customs develop and document contingency plans for emergency security situations and for disaster or incident recovery, with periodic training of employees so the plans can be executed.
AEO-12 · Crisis Management and Incident Recovery →Questions people ask about crisis management
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