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Emergency Communication

What is Emergency Communication?

Systems and procedures for rapidly communicating with employees, stakeholders, and the public during emergency situations.

Business Continuity

What the standards actually require on emergency communication

Requirements naming emergency communication across 6 standards, quoted from the control text.

A voice communication system that carries emergency communications with PSAPs must meet the requirements of 6.1 through 6.6 that apply while doing so.

en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::6.0.7 · 6.0.7 Emergency communications →

Added HLT control: a health organization should plan, put in place, maintain and test internal emergency communication channels that keep working once its ICT continuity has failed. Aim: essential communications possible during an ICT outage.

iso-27799-2025::5.42 · 5.42 HLT: Emergency communication →

Energy-sector control on communication means that remain available during emergencies and outages, including blackouts and black start (terms 3.1.1 and 3.1.2), when normal ICT and telecommunications may have failed; the control text is not held.

iso-iec-27019-2024::8.40 · 8.40 ENR: Emergency communication →

This point pulls together the authentication and communications controls the Directive names explicitly. Multi-factor authentication, or continuous authentication solutions in its place, is expected where appropriate, and the interesting question is always cov...

nis2-directive::Art.21.2.j · Multi-factor or continuous authentication, secured communications and secured emergency communications →

Whenever hazardous waste is poured, mixed, spread or otherwise handled, all personnel involved must have immediate access to an internal alarm or emergency communication device, directly or through visual or voice contact with another employee;

epa-rcra-hazardous-waste-management::264.34 · § 264.34 Access to communications or alarm system →

Article 1 establishes the directive's purpose: to contribute to the proper functioning of the internal market by approximating laws, regulations and administrative provisions of the Member States as regards accessibility requirements for certain products + ser...

EAA-Art.1_2 · Subject matter and scope of products + services (EAA Articles 1-2) →

Questions people ask about emergency communication

What is Emergency Communication?
Systems and procedures for rapidly communicating with employees, stakeholders, and the public during emergency situations.
Why is Emergency Communication important for compliance?
Emergency Communication is a key concept in Business Continuity. Understanding emergency communication helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
Which compliance frameworks address Emergency Communication?
Emergency Communication appears in the requirement text of EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services, ISO 27799:2025, ISO/IEC 27019:2024, NIS2 Directive, EPA RCRA Hazardous Waste Management. Across these standards we have identified 12 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Emergency Communication?
Explore our compliance framework pages to see how emergency communication applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.

See how Emergency Communication applies across compliance frameworks

Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.