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High Availability

What is High Availability?

System design and implementation that ensures a predetermined level of operational performance and uptime, typically 99.9% or higher.

Business Continuity

Each of these is named in at least one of the same controls as high availability. The number is how many controls name both.

What the standards actually require on high availability

Requirements naming high availability across 6 standards, quoted from the control text.

Where a high availability requirement exists for website hosting, CDNs that cache websites are used.

ISM-1438 · CDNs for high availability website hosting →

The FI must make all reasonable effort to maintain high availability for critical systems and must ensure the total unscheduled downtime of each critical system affecting operations or customer service does not exceed 4 hours in any rolling 12-month period.

monetary-authority-of-singapore-technology-risk-management-guidelines::TRMN.5 · Notice on TRM paragraph 5: high availability, at most 4 hours unscheduled downtime in 12 months →

For IT and cyber third-party arrangements outside the Outsourcing Directions (paragraphs 126 to 135), the bank runs a vendor risk assessment with controls proportionate to risk and materiality to mitigate concentration risk, eliminate or manage conflicts of in...

rbi-cybersecurity-framework-for-banks::126 · Para 126: vendor risk assessment and proportionate controls →

Multi-factor authentication including for VPNs, RDP, SSH and other remote access, and for all users when they perform a privileged action or access an important (sensitive/high-availability) data repository.

ASD37-20 · Multi-factor authentication (Essential) →

Be able to restore systems and data from a secure image or copy to get a clean system, with governance keeping backup images current and working, adequate backup of essential information and software, retention periods and restore scenarios prioritising critic...

BIMCO-10.4 · Data recovery capability →
COBIT 20191 control

Facilities, power and communications equipment included, are run in keeping with applicable law and regulation, technical and business needs, vendor specifications and health and safety guidance: the need to protect facilities from power fluctuations and outag...

cobit-2019::DSS01.05 · DSS01.05 Manage facilities →

Questions people ask about high availability

What is High Availability?
System design and implementation that ensures a predetermined level of operational performance and uptime, typically 99.9% or higher.
Why is High Availability important for compliance?
High Availability is a key concept in Business Continuity. Understanding high availability helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
Which compliance frameworks address High Availability?
High Availability appears in the requirement text of Australian Information Security Manual, Monetary Authority of Singapore Technology Risk Management Guidelines, RBI Cybersecurity Framework for Banks, ASD Strategies to Mitigate Cyber Security Incidents, BIMCO Cyber Security. Across these standards we have identified 9 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about High Availability?
Explore our compliance framework pages to see how high availability applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.

See how High Availability applies across compliance frameworks

Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.