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IT Service Continuity

What is IT Service Continuity?

The capability to restore IT services within agreed timeframes after a disruption, forming a critical component of overall business continuity.

Business Continuity

What the standards actually require on it service continuity

Requirements naming it service continuity across 2 standards, quoted from the control text.

ISO 20000-11 control

IT service continuity management. Control from ISO 20000-1 framework, domain: ISO 20000-1: Service Strategy & Design.

ISO20000-04 · IT service continuity management
ITIL 41 control

IT service continuity management. Control from ITIL 4 framework, domain: ITIL 4: Service Strategy & Design.

ITIL4-04 · IT service continuity management

Questions people ask about it service continuity

What is IT Service Continuity?
The capability to restore IT services within agreed timeframes after a disruption, forming a critical component of overall business continuity.
Why is IT Service Continuity important for compliance?
IT Service Continuity is a key concept in Business Continuity. Understanding it service continuity helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 686 frameworks with 311K cross-framework control mappings.
Which compliance frameworks address IT Service Continuity?
IT Service Continuity appears in the requirement text of ISO 20000-1, ITIL 4. Across these standards we have identified 2 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about IT Service Continuity?
Explore our compliance framework pages to see how it service continuity applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 686 frameworks.

See how IT Service Continuity applies across compliance frameworks

Our platform maps 686 frameworks with 311K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.