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ITIL

What is ITIL?

The Information Technology Infrastructure Library, a set of practices for IT service management (ITSM). ITIL 4 aligns with modern ways of working including Agile, DevOps, and Lean.

Governance

Related terms

COBIT

Frameworks that govern itil

COBIT 2019View framework →ISO 27001:2022View framework →NIST Cybersecurity Framework 2.0View framework →

What the standards actually require on itil

Requirements naming itil across 6 standards, quoted from the control text.

GAMP 5 - Good Automated Manufacturing Practice1 control

GAMP 5 crosswalk to general IT + security + medical device frameworks. NIST CSF 2.0: GxP-system IT general controls map to GOVERN + IDENTIFY (inventory + supplier risk) + PROTECT (access controls + encryption + secure dev) + DETECT (monitoring + audit trails)...

GAMP5-CrossMapping-NIST-ISO · Crosswalk to NIST CSF, ISO 27001/27017, ISO 13485 (Medical Devices) and ITIL →
Monetary Authority of Singapore Technology Risk Management Guidelines1 control

Implement IT Project Management + Software Development Lifecycle + IT Service Management per MAS TRM Chapters 4 + 5 + 6. Chapter 4 IT Project Management - project initiation approval + business case + risk assessment + technology security review + steering com...

MAS-TRM-Project-SDLC-Service-Management-Chapters-4-5-6-IT-Project-Software-Lifecycle-Change-ITIL · MAS TRM Project + SDLC + Service Management + Chapters 4-6 + IT Project + Software Lifecycle + ITIL →
ITIL 419 controls

Problem management. Control from ITIL 4 framework, domain: ITIL 4: Service Operation.

ITIL4-12 · Problem management →
HKMA TM-G-12 controls

HKMA TM-G-1 IT Operations. (1) IT OPERATIONS MANAGEMENT (TM-G-1.5.1) - 24x7 operations + monitoring + service delivery + ITIL + ITSM + ServiceNow + BMC + others + operations runbooks + procedures + sound operational practices + automation + DevOps + SRE + IT s...

HKMA-TMG1-Operations-Capacity-Problem-Incident · TM-G-1 IT Operations + Capacity + Performance + Problem + Incident Management →
IRS Publication 10751 control

Coordination positions IRS Pub 1075 within the broader US federal + state + and industry security landscape. (1) NIST Standards: NIST SP 800-53 Rev 5 (primary control set incorporated by reference Section 9.3) + NIST SP 800-53A (assessment methodology) + NIST...

IRSPub1075-CoordNIST80053-FedRAMP-FISMA-CJIS-SSACDS-StateRevAgencies-PrivacyAct-SOC2-Industry · IRS Pub 1075 Coordination - NIST SP 800-53 Rev 5 + FedRAMP + FISMA + 26 USC 6103 + FBI CJIS + SSA CDS + State Revenue Agencies + Privacy Act + SOC 2 + Industry Frameworks + Federal Sectoral →
ISMAP (Japan)1 control

ISMAP Cloud Operations covers the day-to-day security operations of cloud services. (1) Cloud Security Monitoring and Logging: 24x7 Security Operations Center (SOC) + SIEM Security Information and Event Management (Splunk + Microsoft Sentinel + IBM QRadar + Su...

ISMAP-CloudOperations-Monitoring-Logging-IncidentResponse-NISC-Reporting-Vulnerability-Change-SLA · ISMAP Cloud Operations - Security Monitoring + SIEM + Logging + Incident Response + NISC Reporting + Vulnerability Management + Penetration Testing + Change Management + SLA Management →

Questions people ask about itil

What is ITIL?
The Information Technology Infrastructure Library, a set of practices for IT service management (ITSM). ITIL 4 aligns with modern ways of working including Agile, DevOps, and Lean.
Why is ITIL important for compliance?
ITIL is a key concept in Governance. Understanding itil helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 686 frameworks with 311K cross-framework control mappings.
What concepts are related to ITIL?
Key concepts related to ITIL include COBIT. Understanding these interconnected concepts provides a more comprehensive view of Governance requirements and helps organizations build holistic compliance programs.
Which compliance frameworks address ITIL?
ITIL appears in the requirement text of GAMP 5 - Good Automated Manufacturing Practice, Monetary Authority of Singapore Technology Risk Management Guidelines, ITIL 4, HKMA TM-G-1, IRS Publication 1075. Across these standards we have identified 25 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about ITIL?
Explore our compliance framework pages to see how itil applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 686 frameworks.

See how ITIL applies across compliance frameworks

Our platform maps 686 frameworks with 311K cross-framework control mappings. Explore how this concept is addressed across standards.

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Written and maintained by Gerard Blokdyk, The Art of Service.