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ITIL

What is ITIL?

The Information Technology Infrastructure Library, a set of practices for IT service management (ITSM). ITIL 4 aligns with modern ways of working including Agile, DevOps, and Lean.

Governance

What the standards actually require on itil

Requirements naming itil across 5 standards, quoted from the control text.

HKMA TM-G-12 controls

HKMA TM-G-1 IT Operations. (1) IT OPERATIONS MANAGEMENT (TM-G-1.5.1) - 24x7 operations + monitoring + service delivery + ITIL + ITSM + operations runbooks + procedures + sound operational practices + automation + DevOps + SRE + IT service management metrics +...

HKMA-TMG1-Operations-Capacity-Problem-Incident · TM-G-1 IT Operations + Capacity + Performance + Problem + Incident Management →

Management implements controls aligned with the institution's operations and strategy that, based on the risk assessment, include patch management, asset and configuration management, vulnerability scanning and penetration testing, endpoint security, resilienc...

ffiec-it-examination-handbook::IS-II.C.4 · II.C.4 Control Implementation (Information Security) →

Tools supporting the computerized system life cycle, IT processes and infrastructure, which do not directly support GxP business processes or records, are category 1 and are managed by good IT practice inside an established IT management framework, ITIL for ex...

gamp-5-good-automated-manufacturing-practice::D9 · Appendix D9 Software Tools →

Coordination positions IRS Pub 1075 within the broader US federal + state + and industry security landscape. (1) NIST Standards: NIST SP 800-53 Rev 5 (primary control set incorporated by reference Section 9.3) + NIST SP 800-53A (assessment methodology) + NIST...

IRSPub1075-CoordNIST80053-FedRAMP-FISMA-CJIS-SSACDS-StateRevAgencies-PrivacyAct-SOC2-Industry · IRS Pub 1075 Coordination - NIST SP 800-53 Rev 5 + FedRAMP + FISMA + 26 USC 6103 + FBI CJIS + SSA CDS + State Revenue Agencies + Privacy Act + SOC 2 + Industry Frameworks + Federal Sectoral →
ISMAP (Japan)1 control

ISMAP Cloud Operations covers the day-to-day security operations of cloud services. (1) Cloud Security Monitoring and Logging: 24x7 Security Operations Center (SOC) + SIEM Security Information and Event Management + UEBA User and Entity Behaviour Analytics + S...

ISMAP-CloudOperations-Monitoring-Logging-IncidentResponse-NISC-Reporting-Vulnerability-Change-SLA · ISMAP Cloud Operations - Security Monitoring + SIEM + Logging + Incident Response + NISC Reporting + Vulnerability Management + Penetration Testing + Change Management + SLA Management →

Questions people ask about itil

What is ITIL?
The Information Technology Infrastructure Library, a set of practices for IT service management (ITSM). ITIL 4 aligns with modern ways of working including Agile, DevOps, and Lean.
Why is ITIL important for compliance?
ITIL is a key concept in Governance. Understanding itil helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
What concepts are related to ITIL?
Key concepts related to ITIL include COBIT. Understanding these interconnected concepts provides a more comprehensive view of Governance requirements and helps organizations build holistic compliance programs.
Which compliance frameworks address ITIL?
ITIL appears in the requirement text of HKMA TM-G-1, FFIEC IT Examination Handbook, GAMP 5 - Good Automated Manufacturing Practice, IRS Publication 1075, ISMAP (Japan). Across these standards we have identified 6 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about ITIL?
Explore our compliance framework pages to see how itil applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.

See how ITIL applies across compliance frameworks

Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.