Nonconformity
What is Nonconformity?
A failure to fulfil a requirement. In ISO management systems, nonconformities found during audits must be addressed through corrective actions to eliminate the root cause.
Related terms
Frameworks that govern nonconformity
What the standards actually require on nonconformity
Requirements naming nonconformity across 6 standards, quoted from the control text.
Guidance: the organization should take a systematic approach to finding nonconformity, mitigating any adverse environmental impact, analysing causes and taking corrective action.
iso-14004-2016::10.2 · Nonconformity and corrective action →Change the processes that create, update and use data so that the errors analysed do not come back, putting the developed solutions in place and checking that they work; this is the Act stage, in which process performance is improved continually.
iso-8000-data-quality::61:6.5.4 · 6.5.4 Process Improvement for Data Nonconformity Prevention (DQI.3) →When a nonconformity arises, complaints included, the organization: acts to contain and correct it and to handle what follows from it;
as9100d-aerospace-quality-management-system::10.2 · 10.2 Nonconformity and corrective action →On finding a nonconformity, the laboratory shall: act at once to contain and correct it and deal with its consequences, keeping patient safety central and escalating where needed; establish why it happened;
iso-15189-2022-medical-laboratories-requirements-for-quality-and-competence::8.7.1 · 8.7.1 Actions when nonconformity occurs →When a nonconformity arises the organization responds: it acts to contain and correct it and deals with what follows from it, as applicable;
iso-22000-2018::10.1 · Nonconformity and corrective action →Guidance to find chances to improve and to act on them so the BCMS delivers what it is meant to.
iso-22313-2020-guidance-on-business-continuity-management-systems::10.1.1 · 10.1.1 Nonconformity and corrective action: general →Questions people ask about nonconformity
What is Nonconformity?
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