Quality Management
What is Quality Management?
A systematic approach to ensuring that an organization's products and services consistently meet customer requirements and regulatory standards.
Terms that appear alongside quality management
Each of these is named in at least one of the same controls as quality management. The number is how many controls name both.
- management system 35 shared controls
- quality management system 35 shared controls
- data quality 13 shared controls
- audit 10 shared controls
- compliance 10 shared controls
- policy 7 shared controls
- accountability 6 shared controls
- continuous improvement 5 shared controls
Frameworks that govern quality management
What the standards actually require on quality management
Requirements naming quality management across 6 standards, quoted from the control text.
Top management makes sure the quality management system is planned so that it satisfies the general requirements in 4.1 and the quality objectives, and that the system stays intact when changes to it are planned and made.
iso-13485-2016::5.4.2 · Quality management system planning →Before they go out, the engagement partner reviews formal written communications addressed to regulators, to management or to those charged with governance.
ssae-18-attestation-standards-soc-reporting::105.46 · AT-C 105.46 Quality Management: Leadership Responsibilities for Managing and Achieving Quality →The guidance rests on the seven quality management principles of ISO 9000:2015 clause 2.3: (1) customer focus; (2) leadership; (3) engagement of people; (4) process approach; (5) improvement; (6) evidence-based decision making; (7) relationship management.
iso-10006-2017::4.2 · Quality management principles →Data quality management is built from three processes: Resource Provision, Data-Related Support and Implementation (Figure 1, adapted from the primary, support and organizational processes of ISO 12207:1995 and from the ISO 9001 PDCA cycle).
iso-8000-data-quality::61:5.1 · 5.1 The basic structure of the data quality management process →Quality management centres on customers: their requirements are established and built into quality management practices. Requirements of internal and external customers are determined and I&T standards and practices are brought into line with them, and roles a...
cobit-2019::APO11.02 · APO11.02 Focus quality management on customers →An effective quality management system governs quality for the system, subsystem or equipment over its life cycle, whose purpose is to minimise human error at each stage and so reduce the risk of systematic faults, applicable throughout the EN 50126-1 life cyc...
en-50126-en-50128-en-50129-railway-applications-rams::50129:5.2 · The quality management process →Questions people ask about quality management
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