Service Continuity Plan
What is Service Continuity Plan?
A plan for ensuring the continuity of critical services during disruptions, including alternate delivery methods and recovery procedures.
Frameworks that govern service continuity plan
What the standards actually require on service continuity plan
Requirements naming service continuity plan across this standard, quoted from the control text.
ISO/IEC 20000-1:20182 controls
The SMS documented information includes: (a) the SMS scope; (b) the service management policy and objectives; (c) the service management plan; (d) the change management policy, the information security policy and the service continuity plan or plans;
iso-iec-20000-1-2018::7.5.4 · 7.5.4 Service management system documented information →Questions people ask about service continuity plan
What is Service Continuity Plan?
A plan for ensuring the continuity of critical services during disruptions, including alternate delivery methods and recovery procedures.
Why is Service Continuity Plan important for compliance?
Service Continuity Plan is a key concept in Business Continuity. Understanding service continuity plan helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
Which compliance frameworks address Service Continuity Plan?
Service Continuity Plan appears in the requirement text of ISO/IEC 20000-1:2018. Across these standards we have identified 2 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Service Continuity Plan?
Explore our compliance framework pages to see how service continuity plan applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.
See how Service Continuity Plan applies across compliance frameworks
Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.
Written and maintained by Gerard Blokdyk, The Art of Service.