2026-10-11
$35M of new funding is targeting customer support operations
1 funded company building into customer support operations. The work in scope is what the Head of Customer Support owns today.
The funding
Journey.ai’s Zero Knowledge® apps let customers complete payments and verify identity without exposing regulated data to your agents, contact center sta...
Video-Game Designer Behind ‘Sky,’ ‘Journey’ Raises $35 Million →What it means
Capital arriving in a function is a reliable leading indicator. It does not mean the incumbents are wrong, and it does not mean these companies will succeed. It means that within the next few quarters the people who run this work will be asked what their function is doing about it, and the honest answer has to start with where that function actually stands.
So we built the assessment for it. Not a purchase decision, a structured set of questions to take to your own team.