Skip to content

Essential Services

What is Essential Services?

Critical business functions and operations that must be maintained during disruptions to ensure organizational survival and stakeholder obligations.

Business Continuity

Each of these is named in at least one of the same controls as essential services. The number is how many controls name both.

What the standards actually require on essential services

Requirements naming essential services across 6 standards, quoted from the control text.

Under WHS Regulation 304, before excavation is directed or allowed to start, whoever manages or controls the workplace has to take all reasonable steps to obtain up-to-date information on underground essential services in the parts of the workplace to be excav...

australia-model-code-of-practice-excavation-work::3.6e · 3.6 Obtain current underground essential services information before work starts (WHS Regulation 304) →

The principal contractor must manage the risks associated with the storage, movement and disposal of construction materials and waste at the workplace, the storage of plant not in use, traffic in the vicinity of the workplace that may be affected by the constr...

australia-model-code-of-practice-construction-work::7b · 7 Principal contractor manages materials, stored plant, traffic and essential services risks (r 315) →

Automatic changeover to the emergency supply must take no longer than safety allows for the load (classes: no-break; short break within 1 s; medium break within 30 s; long break over 30 s).

as-nzs-3010-2017-electrical-installations-generating-sets::3.5-changeover · 3.5 Sets supplying safety and essential services: changeover time and grouped switchgear →

The principal contractor manages under Part 3.1 the risks associated with storage, movement and disposal of construction materials and waste, storage of plant not in use, traffic near the workplace that may be affected by the construction work, and essential s...

australia-model-work-health-and-safety-regulations::r315 · r 315 Manage materials, idle plant, traffic and essential services risks →
ISO 26000:20102 controls

An organization supplying essential services (for example water, electricity, gas, sewerage, wastewater, drainage or communications) should: not cut off supply for non-payment before giving the consumer or consumer group a chance to ask for a reasonable period...

iso-26000-2010::6.7.8 · 6.7.8 Consumer issue 6: Access to essential services →

Under WHS Regulation 40 a PCBU must ensure, so far as is reasonably practicable, that the layout lets people enter, leave and move safely in normal conditions and emergencies; work areas have space to work safely;

australia-model-code-of-practice-managing-the-work-environment-and-facilities::2.0 · 2 General workplace facilities: layout, space, floors, lighting, ventilation, heat and cold, essential services →

Questions people ask about essential services

What is Essential Services?
Critical business functions and operations that must be maintained during disruptions to ensure organizational survival and stakeholder obligations.
Why is Essential Services important for compliance?
Essential Services is a key concept in Business Continuity. Understanding essential services helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
Which compliance frameworks address Essential Services?
Essential Services appears in the requirement text of Australia Model Code of Practice: Excavation Work, Australia Model Code of Practice: Construction Work, AS/NZS 3010:2017 Electrical Installations Generating Sets, Australia Model Work Health and Safety Regulations, ISO 26000:2010. Across these standards we have identified 19 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Essential Services?
Explore our compliance framework pages to see how essential services applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.

See how Essential Services applies across compliance frameworks

Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.