How many controls does ITIL 4 have?

ITIL 4 contains 19 controls organized across 4 domains.

Where does ITIL 4 apply?

ITIL 4 is applicable in International. Organizations operating in or serving customers in this jurisdiction should evaluate its requirements.

What frameworks does ITIL 4 map to?

ITIL 4 has control-to-control mappings with 236 other compliance frameworks in our database. Use our compliance platform to explore these mappings interactively.

How do I get started with ITIL 4 compliance?

Start by understanding the framework's key controls and domains. Our compliance platform provides AI-powered gap analysis and mapping tools to help you assess your current posture and build a remediation plan.

ITIL 4

IT Infrastructure Library for IT service management best practices.

Domains

ITIL 4: Service Operation

ITIL 4: Continual Improvement

ITIL 4: Service Transition

ITIL 4: Service Strategy & Design

Frequently Asked Questions

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