ITIL 4
What is ITIL 4?
IT Infrastructure Library for IT service management best practices. It comprises 54 controls organised across 5 domains, and applies in International.
How ITIL 4 maps to other frameworks
All 54 controls, each one mapped to the equivalent requirement in other standards, with the evidence that carries across and the mappings that were judged and rejected shown alongside. No account needed to look.
See the control mappings →The 5 domains ITIL 4 groups its controls into
Frameworks that share controls with ITIL 4
Each of these has at least one control mapped to a control in ITIL 4. The number is how many ITIL 4 controls are shared, counted from the mapping graph.
NIST SP 800-82 Revision 3: Guide to Industrial Control Systems (ICS) Security
5 shared controlsNIST Privacy Framework
4 shared controlsMTCS (Singapore)
4 shared controlsSOC 2
4 shared controlsSOC for Cybersecurity - Cybersecurity Risk Management Examination
4 shared controlsNIST SP 800-53 Rev 5
4 shared controlsNIST SP 1800-32
4 shared controlsPSD2 SCA
3 shared controlsWhere ITIL 4 overlaps with the standards you already hold
Implementation guides for frameworks that overlap ITIL 4
More ITIL 4 comparisons
Where to get trained on ITIL 4
4 courses in the catalogue cover ITIL 4 directly. Each is self-paced, includes the downloadable toolkit and the implementation playbook, and carries a certificate of completion.
Training more than one person? Ten seats of any course is $1,490 on a single licence, against $199 a seat bought one at a time.
What an auditor will ask you for
All 53 ITIL 4 controls, each with what it requires, the artefacts an auditor will ask you for, and where it commonly fails. Free to read, nothing to fill in.
Read the ITIL 4 evidence request listWhat ITIL 4 means in your sector
What ITIL 4 means for your job
Questions people ask about ITIL 4
What is ITIL 4?
How many controls does ITIL 4 have?
Where does ITIL 4 apply?
What frameworks does ITIL 4 map to?
How do I get started with ITIL 4 compliance?
Query ITIL 4 programmatically
ITIL 4, its 54 controls and every mapping into other standards are available over a REST endpoint and an MCP server, so an agent can read them directly. The free tier is 10 calls a day and needs no signup.
ITIL 4 API reference and MCP config →What ITIL 4 requires, control by control
Each page carries the requirement text for one ITIL 4 control and what an assessor expects to see as evidence.
- GM-CI-1 Continual Improvement
- GM-ISM-1 Information Security Management
- GM-ITAM-1 IT Asset Management
- ITIL4-03 Capacity and availability management
- ITIL4-06 Change management processes
- ITIL4-10 Configuration management
- ITIL4-11 Incident management
- ITIL4-15 Access management for services
- SM-AV-1 Availability Management
- TM-INF-1 Infrastructure and Platform Management
How ready are you for ITIL 4?
Answer 25 questions and get a professional readiness report with gap analysis, maturity scores, and prioritised action items. Results in 5 minutes.