ITIL 4
What is ITIL 4?
IT Infrastructure Library for IT service management best practices. It comprises 53 controls organised across 38 domains, and applies in International.
How ITIL 4 maps to other frameworks
All 53 controls, each one mapped to the equivalent requirement in other standards, with the evidence that carries across and the mappings that were judged and rejected shown alongside. No account needed to look.
See the control mappings →The 38 domains ITIL 4 groups its controls into
Where ITIL 4 overlaps with the standards you already hold
More ITIL 4 comparisons
What ITIL 4 means in your sector
What ITIL 4 means for your job
Questions people ask about ITIL 4
What is ITIL 4?
How many controls does ITIL 4 have?
Where does ITIL 4 apply?
What frameworks does ITIL 4 map to?
How do I get started with ITIL 4 compliance?
Query ITIL 4 programmatically
ITIL 4, its 53 controls and every mapping into other standards are available over a REST endpoint and an MCP server, so an agent can read them directly. The free tier is 10 calls a day and needs no signup.
ITIL 4 API reference and MCP config →What ITIL 4 requires, control by control
Each page carries the requirement text for one ITIL 4 control and what an assessor expects to see as evidence.
- GM-CI-1 Continual Improvement
- GM-ISM-1 Information Security Management
- GM-ITAM-1 IT Asset Management
- ITIL4-03 Capacity and availability management
- ITIL4-06 Change management processes
- ITIL4-10 Configuration management
- ITIL4-11 Incident management
- ITIL4-15 Access management for services
- SM-AV-1 Availability Management
- TM-INF-1 Infrastructure and Platform Management
How ready are you for ITIL 4?
Answer 25 questions and get a professional readiness report with gap analysis, maturity scores, and prioritised action items. Results in 5 minutes.