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ITIL 4
IT Infrastructure Library for IT service management best practices.
Domains
ITIL 4: Service Operation
ITIL 4: Continual Improvement
ITIL 4: Service Transition
ITIL 4: Service Strategy & Design
Compare ITIL 4
Compare ITIL 4
ITIL 4 by Industry
ITIL 4 by Role
Frequently Asked Questions
What is ITIL 4?
IT Infrastructure Library for IT service management best practices.
How many controls does ITIL 4 have?
ITIL 4 contains 19 controls organized across 4 domains.
Where does ITIL 4 apply?
ITIL 4 is applicable in International. Organizations operating in or serving customers in this jurisdiction should evaluate its requirements.
What frameworks does ITIL 4 map to?
ITIL 4 has control-to-control mappings with 236 other compliance frameworks in our database. Use our compliance platform to explore these mappings interactively.
How do I get started with ITIL 4 compliance?
Start by understanding the framework's key controls and domains. Our compliance platform provides AI-powered gap analysis and mapping tools to help you assess your current posture and build a remediation plan.
How ready are you for ITIL 4?
Answer 25 questions and get a professional readiness report with gap analysis, maturity scores, and prioritised action items. Results in 5 minutes.