ISO 20000-1
What is ISO 20000-1?
IT service management system requirements. It comprises 56 controls organised across 7 domains, published by ISO/IEC, and applies in International.
How ISO 20000-1 maps to other frameworks
All 56 controls, each one mapped to the equivalent requirement in other standards, with the evidence that carries across and the mappings that were judged and rejected shown alongside. No account needed to look.
See the control mappings →The 7 domains ISO 20000-1 groups its controls into
Frameworks that share controls with ISO 20000-1
Each of these has at least one control mapped to a control in ISO 20000-1. The number is how many ISO 20000-1 controls are shared, counted from the mapping graph.
NIST SP 800-82 Revision 3: Guide to Industrial Control Systems (ICS) Security
6 shared controlsNIST Privacy Framework
5 shared controlsMTCS (Singapore)
5 shared controlsNIST SP 800-53 Rev 5
5 shared controlsSOC for Cybersecurity - Cybersecurity Risk Management Examination
5 shared controlsITIL 4
5 shared controlsTISAX - Trusted Information Security Assessment Exchange
4 shared controlsPSD2 SCA
4 shared controlsImplementation guides for frameworks that overlap ISO 20000-1
Where ISO 20000-1 overlaps with the standards you already hold
Where to get trained on ISO 20000-1
4 courses in the catalogue cover ISO 20000-1 directly. Each is self-paced, includes the downloadable toolkit and the implementation playbook, and carries a certificate of completion.
Training more than one person? Ten seats of any course is $1,490 on a single licence, against $199 a seat bought one at a time.
What an auditor will ask you for
All 22 ISO 20000-1 controls, each with what it requires, the artefacts an auditor will ask you for, and where it commonly fails. Free to read, nothing to fill in.
Read the ISO 20000-1 evidence request listWhat ISO 20000-1 means in your sector
What ISO 20000-1 means for your job
Questions people ask about ISO 20000-1
What is ISO 20000-1?
How many controls does ISO 20000-1 have?
Where does ISO 20000-1 apply?
What frameworks does ISO 20000-1 map to?
How do I get started with ISO 20000-1 compliance?
Query ISO 20000-1 programmatically
ISO 20000-1, its 56 controls and every mapping into other standards are available over a REST endpoint and an MCP server, so an agent can read them directly. The free tier is 10 calls a day and needs no signup.
ISO 20000-1 API reference and MCP config →What ISO 20000-1 requires, control by control
Each page carries the requirement text for one ISO 20000-1 control and what an assessor expects to see as evidence.
How ready are you for ISO 20000-1?
Answer 25 questions and get a professional readiness report with gap analysis, maturity scores, and prioritised action items. Results in 5 minutes.